Privacybeleid

At Alomotion, accessible from alomotion.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Alomotion and how we use it. It is fully compliant with the United Kingdom General Data Protection Regulation (UK GDPR), the European Union GDPR, and Google Merchant Center guidelines.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@alomotion.com.

1. Personal Information We Collect

When you visit the store, place an order, or communicate with us, we collect certain personal data required to complete your transaction and provide a smooth shopping experience:

  • Identity & Contact Data: Name, shipping address, billing address, email address, and phone number.
  • Transaction & Financial Data: Details about payments made to and from your account, and details of products purchased (payment processing is handled securely via encrypted third-party providers).
  • Technical & Usage Data: Internet protocol (IP) address, browser type, time zone setting, operating system, and data regarding how you browse our storefront.

2. How We Use Your Information

We use the information we collect in various ways, relying on lawful bases including contract fulfillment, legal obligations, and legitimate business interests:

  • To process, fulfill, ship, and manage your e-commerce orders.
  • To provide, operate, maintain, and optimize our website storefront.
  • To communicate with you regarding your transactions, or to offer customer service support.
  • To detect, prevent, and mitigate fraudulent transactions and cyber security risks.
  • To comply with mandatory UK and EU tax and legal bookkeeping requirements.

3. Sharing Personal Data with Third Parties

Alomotion does not sell, rent, or trade your personal data to third parties. We share your information only with trusted service providers essential to conducting our business operations:

  • Shopify: Our e-commerce platform provider that processes and stores your basic digital consumer profiles securely.
  • Payment Processors: Encrypted gateways to safely verify your funds without exposing raw banking data to us.
  • Logistics & Couriers: Delivery networks that require your physical delivery address and phone number to hand over your packages.

4. Data Security and Retention Timeline

We implement robust security measures (including SSL encryption) to ensure your data is kept safe. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or statutory reporting obligations.

5. Your UK & EU GDPR Data Protection Rights

We want to ensure you are fully aware of all of your data protection rights. Every user in the UK and European Economic Area is entitled to the following:

  • The Right of Access: You have the right to request copies of your personal data held by us.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
  • The Right to Restrict or Object to Processing: You have the right to request that we limit or stop the processing of your personal data under specific guidelines.

If you make a request regarding these rights, we have one month to respond to you. Please contact our support email to initiate a request.

6. Cookies and Tracking Technologies

Alomotion uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other tracking metrics. You can choose to disable cookies through your individual browser options.

7. Contact and Controller Information

Brand Entity Name: Alomotion

Registered Operational Address: 20 Red Lion Street, London, WC1R 4PS, United Kingdom

Phone Support Hotline: +44 7832783065

Customer Care Email: support@alomotion.com

Operations Schedule: Monday through Friday, 9:00 AM – 6:00 PM Central European Time (CET)

Last document revision: June 2026