Contact information
Have a question about an item, an order status, or our return process? The Alomotion customer experience desk is here to assist you. Please feel free to reach out to us using any of the direct, secure communication methods listed below. We endeavor to respond to all digital inquiries within 24 business hours.
✉ Email Customer Support
For order updates, general inquiries, or billing support.
Official Corporate Identity & Location
For legal compliance notification, postal mailings, or returning authorized packages, please reference our registered physical premises layout below:
Brand Entity Name: Alomotion
Physical Operating Address: 20 Red Lion Street, London, WC1R 4PS, United Kingdom
Operational Schedule: Monday through Friday, 9:00 AM – 6:00 PM Central European Time (CET)
Weekend Availability: Closed Saturday, Sunday, and UK Public Holidays (Digital messages received during the weekend are queued for immediate evaluation on Monday morning).
Important Security Note: We strictly secure all client interactions. Never disclose critical banking information or passwords via standard email channels. All transaction modifications can be thoroughly verified through our support staff after standard authentication checks.
Page updated: June 2026