Terms of sale
These Terms of Sale govern all commercial purchases, transactions, and contracts concluded between you (the "Customer") and Alomotion ("we", "us", "our") via our online storefront alomotion.com. By placing an order with us, you explicitly accept these conditions.
This document is carefully structured to remain fully compliant with the UK Consumer Rights Act 2015, the EU Consumer Rights Directive, and Google Merchant Center strict merchant transparency protocols.
1. Formation of the Contract
When you submit an order through our digital checkout, it constitutes an offer to purchase the selected goods. A legally binding contract of sale is only formed once your transaction has been verified, payment has been successfully authorized, and we issue an automated **Shipment Confirmation Email** to your registered email address indicating that your products have been dispatched from our facility.
2. Pricing Transparency and Payment Rules
All product prices displayed on our website are inclusive of relevant statutory taxes where applicable. We stand firmly behind Google Merchant Center's strict transparency rules: **the price you see displayed on our product pages is the exact price you will pay at checkout**. We guarantee there are no hidden customs duties, unexpected processing fees, or surprise surcharges added to your final checkout window. Payment must be cleared in full via our secure payment gateways before any physical items are prepared for shipping.
3. Transfer of Risk and Property Ownership
Ownership of the purchased goods passes directly to you only after we receive full financial clearance for the order. The physical risk of damage or loss of the products is fully covered by us until the carrier has successfully delivered the parcel to your designated delivery address. Once the package is confirmed delivered by the shipping carrier, the physical risk and responsibility shift entirely to you.
4. Legal Consumer Guarantees & Faulty Items
Under the UK Consumer Rights Act 2015 and equivalent EU legal parameters, all goods supplied must be of satisfactory quality, fit for their intended purpose, and exactly as described on our product pages. If you receive merchandise that is structurally flawed, malfunctioning, or fails to meet these parameters, you possess a legal right to a free replacement or a full refund. Please review our standalone **Return & Refund Policy** for detailed execution rules.
5. Right to Refuse or Cancel Orders
We reserve the clear, legitimate right to decline, cancel, or limit any purchase order. Common reasons for cancellation include verified stock shortages, unexpected errors in web product descriptions, or orders flagged by our secure payment gateways as high risk for automated fraud. If we must cancel an order post-payment, a immediate 100% financial refund will be issued to your original payment card.
6. Merchant Identity & Customer Care
Brand Entity Name: Alomotion
Registered Business Address: 20 Red Lion Street, London, WC1R 4PS, United Kingdom
Phone Support Hotline: +44 7832783065
Customer Care Email: support@alomotion.com
Operations Schedule: Monday through Friday, 9:00 AM – 6:00 PM Central European Time (CET)
Last document revision: June 2026